Support Center


I have a BUX Crypto account, can I transfer my assets to BUX Zero?
For now BUX Crypto and BUX Zero will remain two separate platforms. Unfortunately, this means that you cannot transfer any cryptocurrency assets directly to...
Mon, 10 Jan, 2022 at 2:53 PM
What fees do I pay for investing in cryptocurrencies?
At the moment there is no commission for cryptocurrency trading on BUX Zero - this is an introductory offer for the release of cryptocurrencies in BUX Zero....
Mon, 10 Jan, 2022 at 2:54 PM
Which cryptocurrencies are available with BUX Zero?
Over time we expand our offering. Currently we offer the following cryptocurrencies: Avalanche Axie Infinity Basic Attention Token Bitcoin...
Thu, 10 Feb, 2022 at 4:27 PM
What is the ‘BUX Token’?
The BUX Token (BUX) is a Binance Smart Chain (BSC) powered BEP-20 utility token that currently offers utility within the BUX Crypto web platform. In the nea...
Mon, 10 Jan, 2022 at 2:55 PM
How are cryptocurrency prices determined?
The price of cryptocurrencies is affected with every transaction completed and is in fact determined by its demand. Large demand from buyers will push the v...
Mon, 10 Jan, 2022 at 2:54 PM
Why can the prices on BUX Zero differ from what I see on other exchanges or platforms?
The price you see at BUX Zero is coming from various exchanges and Liquidity Providers and may contain a markup. The bid and ask could be 98 and 102 on exch...
Tue, 3 May, 2022 at 10:20 AM
Is it possible to deposit or withdraw cryptocurrencies?
No, BUX Zero does not currently have the technical infrastructure in place to enable you to deposit or withdraw cryptocurrencies. We currently offer Euro de...
Tue, 3 May, 2022 at 10:20 AM
Can I trade cryptocurrencies 24/7?
Yes, the Crypto market is open 24/7. Occasionally there will be maintenance carried out by exchanges and by BUX but this downtime is kept to an absolute min...
Mon, 10 Jan, 2022 at 2:55 PM
Are cryptocurrencies available via BUX Zero in all regions?
Cryptocurrencies are initially available in The Netherlands, Belgium, Spain and Ireland. We hope to expand our reach in the future enabling more users acros...
Mon, 10 Jan, 2022 at 2:54 PM
Why do the minimum order amounts vary per cryptocurrency?
The minimum order amounts are set and denominated by the exchanges and liquidity providers being used by BUX Zero.
Mon, 10 Jan, 2022 at 2:54 PM