Support Center

Portfolio & Account

I'm having issues logging in
Occasionally after an important update you may need to re-login to the app. Below we cover the main steps and the questions that may arise as you do this. ...
Tue, 4 Oct, 2022 at 11:16 AM
Can I transfer my existing portfolio to BUX Zero?
Yes, transferring your existing portfolio to BUX Zero is possible*. If you would like to make use of that service, please reach out to our support team via ...
Thu, 2 Jun, 2022 at 10:07 AM
What are you doing to keep my account secure?
At BUX we take security very seriously. Because of this we have external parties testing the setup that we’ve created. Internally, we also make use of exten...
Tue, 14 Jul, 2020 at 12:10 PM
Are the funds in my account protected?
Your money is stored at ABN AMRO Clearing Bank and is protected under the conditions of the Deposit Guarantee Scheme. This means your money is in principle ...
Fri, 7 Jan, 2022 at 12:56 PM
How will I receive dividends?
When you own shares in a company that pays out dividends, we’ll award the dividend to your account when the company has made it available to us.  The wa...
Thu, 30 Apr, 2020 at 9:35 AM
How do I delete my BUX Zero account?
We're sorry to see you're thinking of leaving us, but thank you for using the app. If you have any feedback or suggestions that could help us impr...
Tue, 3 May, 2022 at 10:38 AM
Where can I find an overview of my transactions?
It is possible to automatically receive a monthly report of your recent transactions. This report will contain your name, the depot number and an overview o...
Fri, 11 Mar, 2022 at 2:23 PM