Support Center

Portfolio & Account

Can I transfer my existing portfolio to BUX Zero?
Transferring your existing portfolio to BUX Zero is currently not possible, but we are working hard to have this available in the first half of 2021. We do ...
Mon, 30 Nov, 2020 at 3:11 PM
What are you doing to keep my account secure?
At BUX we take security very seriously. Because of this we have external parties testing the setup that we’ve created. Internally, we also make use of exten...
Tue, 14 Jul, 2020 at 12:10 PM
Are the funds in my account protected?
Your money is stored at ABN AMRO Clearing Bank and is protected under the conditions of the Deposit Guarantee Scheme. This means your money is in principle ...
Wed, 11 Sep, 2019 at 9:03 AM
How will I receive dividends?
When you own shares in a company that pays out dividends, we’ll award the dividend to your account when the company has made it available to us.  The wa...
Thu, 30 Apr, 2020 at 9:35 AM
How do I delete my BUX Zero account?
We're sorry to see you're thinking of leaving us, but thank you for using the app. If you have any feedback or suggestions that could help us impr...
Fri, 29 Jan, 2021 at 11:42 AM
Where can I find an overview of my transactions?
It is possible to automatically receive a monthly report of your recent transactions. This report will contain your name, the depot number and an overview o...
Wed, 28 Oct, 2020 at 1:47 PM